As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible.

 We are still there for anyone who may need care for an urgent need, but would ask for patience and respect as we support this key national priority over the coming weeks. We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more.

Please don’t forget there are many services available for you, depending on your condition. These include:

• Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts, norovirus or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
• Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
• NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate or arrange for a healthcare professional to call you.
• A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.

If you are now eligible for your COVID-19 booster please book it as soon as you can. It is vital as many people as possible get boosted as soon as possible. Please do not ring the practice regarding your booster, instead visit https://herefordshireandworcestershireccg.nhs.uk/covid-19-vaccine/vaccination-sites or call 119 to book an appointment.

 If you are a housebound patient, there is a community team which will be coming out to you to vaccinate you, so please do not contact your GP as the team will be making contact with you.

 Thank you for your patience towards our team who are continuing to work hard to support the vital vaccine booster programme roll out.

New Shared Care Record delivering better, safer care for all our patients

We wanted to let you know that we are finally connecting our systems to offer joined-up health and care records, which will enable better, safer care and treatment for all our patients. 

As a GP, it is difficult to provide joined-up care with so many separate systems for handling patient information. These were not connected, meaning that you often had to repeat your story each time you received care at a different organisation, or with a different health professional. The Shared Care Record means up-to-date records will be immediately available to professionals caring for you as a patient, when you need direct care.

  It will mean, for instance, a doctor in a hospital, or a paramedic who attends a 999 call will be able to confidentially access the same crucial information that we can at the Practice, such as details of any allergies and current medications, bringing potentially life-saving benefits.

Robust security measures are in place to protect your health information and all staff must follow the law on keeping your information confidential. 

The Shared Care Record is not the same as the General Practice Data for Planning and Research Directions (GPDPR), which is a national NHS Digital initiative to use GP practice data for research and planning purposes.

The Shared Care Record is a local initiative to share information with organisations directly involved in your care to ensure that you receive prompt and appropriate treatment when you need it.

   For more information, please visit:

https://herefordshireandworcestershireccg.nhs.uk/health-services/shared-care-record